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Client Services
Prometheus Laboratories Inc.
9410 Carroll Park Drive
San Diego, CA 92121
Phone (888) 423-5227, Opt. #3 Fax (877) 816-4019

Prometheus Client Services is available Monday- Friday from 6:00am-5:00 PM PT. Please allow 2 business days for your electronic inquiry to be processed. For faster, more secure service, please phone or fax your request.

Nature of the inquiry
(Please select one of the following to complete the submission)

  I am a patient with questions about Prometheus products or services.
  I am a healthcare professional with questions about Prometheus products or services.
  This is an international inquiry about Prometheus diagnostic and pharmaceutical services.

NOTE: Patient medical information and adverse events should be phoned in directly to Prometheus at (888) 423-5227.

Prometheus respects patients’ privacy and confidentiality; however there are risks outside of our control associated with the use of email. When communicating with Prometheus via email, you are accepting the inherent risk of a form of communication that is not secure.