Prometheus for Patients | For the person in every patient | Contact Us

Billing Department
Prometheus Laboratories Inc.
9410 Carroll Park Drive
San Diego, CA 92121
Phone (888) 892-8391, Fax (858) 535-2191

Prometheus does not currently offer online payment services. Our billing department is open Monday- Friday from 6:00am-4:30pm PT (Closed 12:00-1:00pm PT Thursdays). Please allow 2 business days for your electronic inquiry to be processed. For faster, more secure service, please phone or fax your request to Prometheus.

Nature of the inquiry
(Please select one of the following to complete the submission)

		Check here if you are emailing in regard to a patient with testing already performed at Prometheus Laboratories Inc.
		Check here if you are a new patient with questions about Prometheus billing services.
		Check here if you are healthcare professional requesting information about our billing services.

NOTE: Patient medical information and adverse events should be phoned in directly to Prometheus at (888) 423-5227.

Prometheus respects patients’ privacy and confidentiality; however there are risks outside of our control associated with the use of email. When communicating with Prometheus via email, you are accepting the inherent risk of a form of communication that is not secure.